Privacy Policy

Welcome to Wright Link Courier & Logistics Limited/ILS Courier!

PLEASE READ THE PRIVACY POLICY CAREFULLY

Effective Date: July 23, 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

I. Information We Collect

We may collect the following types of information:

a. Personal Information
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Identification (for customs clearance or regulatory purposes)

b. Non-Personal Information
- Browser type and version
- IP address
- Operating system
- Pages visited and interaction data (via cookies)

II. How We Use Your Information

We use your information to:
- Process and deliver shipments
- Communicate updates, delivery status, and service notifications
- Improve customer service and user experience
- Manage billing and transactions
- Ensure security and compliance with applicable laws
- Send promotional emails (only with your consent)

III. Sharing of Information

We do not sell or rent your personal data. However, we may share your data with:
- Courier and logistics partners
- Payment processing companies
- Regulatory and customs authorities (where required)
- IT and support service providers under confidentiality agreements

IV. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You may manage cookie preferences through your browser settings.

V. Data Security

We take reasonable steps to protect your information:
- Encryption of sensitive data
- Secure server infrastructure
- Access controls and regular audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

VI. Your Rights

Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent for marketing
- Lodge a complaint with a data protection authority

To exercise these rights, contact us at [Insert Contact Email].

VII. Children’s Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children without parental consent.

VIII. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.

IX. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

X. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Wright Link Courier & Logistics Limited
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Company Address]